Burns are highlighted in the news at the moment with Victorian paramedics being called to incidents involving children suffering burns this month:
June 10 - Doncaster East, 15-month-old boy burnt by boiling coffee.
June 10 - Doreen, five-year-old gi
read
more...
Emergency First Aid offers a number of training courses to both the general public and corporate customers through it's online training modules. Students participating in the online training program, please click to login:
Anaphylaxis Australia
Anaphylaxis Australia Inc is a charitable, non-profit organisation established in 1993 to support and assist those affected by anaphylaxis.
National Stroke Foundation - Australia
The National Stroke Foundation is aiming to save 110,000 Australians from death and disability over the next 10 years. We will achieve this by using evidence based research and educating our community...
Heart Foundation
Welcome to the National Heart Foundation of Australia website As Australia's leading heart health charity, we carry out life-saving work in order to reduce the suffering caused by cardiovascular dise...
HealthInsite
Welcome to HealthInsite. Through this site you will find a wide range of up-to-date and quality assessed information on important health topics such as diabetes, cancer, mental health and asthma. ...
Victorian Deaf Society Website
The Victorian Deaf Society (Vicdeaf), a non-profit organisation, was established in 1884 and is the primary source of reference, referral, advice and support for deaf adults in Victoria.
The National Asthma Council Australia (NAC)
The National Asthma Council Australia (NAC) is a non-profit body which serves the community by creating awareness and providing information about asthma.
The Medic Alert Foundation
Purpose To enrich the lives of members, volunteers and staff and improve our common community Vision To be recognised as the ultimate emergency personal medical identification system in the worl...
Victorian Poisons Information Centre
What can VPIC do for you? Tell you what to do next. It is very stressful when a poisoning occurs and it is hard to think clearly about what to do. Staff at the Poisons Information Centre will tell y...
Epilepsy Association
The Epilepsy Association provides information, education, guidance and support to all people affected by seizures and epilepsy. We educate the community to be supportive of people with seizures.
The Australian Resuscitation Council
The Australian Resuscitation Council is a voluntary co-ordinating body which represents all major groups involved in the teaching and practice of resuscitation. It is sponsored by the Royal Australasi...
Diabetes Australia
Diabetes Australia is the third oldest diabetes association in the world after the United Kingdom and Portugal. Diabetes Australia ~ NSW was established in 1937 as a voluntary support group. Today...
Privacy Policy
The Privacy Act (Cth) 1998
(“Privacy Act”) is intended to establish a comprehensive national scheme for
the collection, holding, use, correction, disclosure and transfer of personal
information by organisations in the private sector. This gives individuals the
right to know what information an organisation holds about them and a right to
correct that information if it is wrong.
This policy is to ensure
Emergency First Aid complies with the Privacy Act established for the handling
of personal information by organisations in the private sector. Emergency First Aid will ensure that it
complies with the ten National Privacy Principles (NPPs) set out by the Privacy
ActThe NPPs regulate the way Emergency
First Aid can collect, use, disclose, amend and pass on personal information.
Responsibility
and Authority
All Managers and Staff
§Ensure compliance with the policy
Principle
1: Collection of information
Personal information will only be
collected to the extent necessary by lawful and fair means and not in an
unreasonably intrusive way for one or more of Emergency First Aid’s functions
or activities.
At the time of collection (or as soon as practicable
afterwards) Emergency First Aid will take reasonable steps to ensure that the
individual is told:
§how he or she may contact Emergency First Aid
§that they can access the information;
§why the information is collected;
§the disclosure practices of Emergency First Aid
;
§any law that requires the particular information to
be collected and the consequences (if any) for the individual if the
information is not provided; and
§the main consequences (if any) for the individual if
all or part of the information is not provided.
Principle
2: Use of information
Emergency First Aid will use or
disclose personal information for the primary purpose for which it was
collected.
Emergency First Aid will use
personal information for another purpose (secondary purpose) if:
1)the individual has consented; or
2)the secondary purpose is related to the primary
purpose and the individual would reasonably expect Emergency First Aid to use
or disclose the information for the secondary purpose.If the personal information is sensitive
information, the secondary purpose must be directly related to the primary
purpose of collection; or
3)if the information is not sensitive information,
Emergency First Aid will use the information for the secondary purpose of
direct marketing if:
(i)it is impracticable to seek the
individual’s consent before the particular use; and
(ii)there is no charge for
implementing an individual’s request to Emergency First Aid not to receive
direct marketing; and
(iii)the individual has not made a
request to Emergency First Aid not to receive direct marketing; and
(iv)in each direct marketing
communication with the individual, Emergency First Aidnotifies the individual that they may elect
not to receive any further direct marketing communications; and
(v)each written direct marketing
communication with the individual by Emergency First Aidsets out Emergency First Aid ’s business
address, telephone number and email address at which Emergency First Aid can be
contacted directly; or
4)Emergency First Aid reasonably believes that the use
or disclosure is necessary to lessen or prevent a serious and imminent threat
to an individual’s life, health or safety or a serious threat to public health
or public safety; or
5)Emergency First Aid has reason to suspect that
unlawful activity has been, is being or may be engaged in, and uses or
discloses the personal information as a necessary part of its investigation of
the matter or in reporting its concerns to relevant authorities or persons; or
6)The use or disclosure is required or authorised by
or under law; or
7)Emergency First Aid reasonably believes that the use
or disclosure is reasonably necessary for one or more of the following by or on
behalf of an enforcement body:
(a)the prevention, detection, investigation,
prosecution or punishment of criminal offences, breaches of a law imposing a
penalty or sanction or breaches of a prescribed law; or
(b)the enforcement of laws relating to the confiscation
of the proceeds of crime; or
(c)the protection of the public revenue; or
(d)the prevention, detection, investigation or
remedying of seriously improper conduct or prescribed conduct; or
(e)the preparation for, or conduct of, proceedings
before any court or tribunal, or implementation of the orders of a court or
tribunal.
Any personal information used or
disclosed for any of the reasons in this paragraph 7, must be recorded in
writing
Principle
3: Data quality
Emergency First Aid will take
reasonable steps to ensure that personal information it collects uses or
discloses is accurate, complete and up to date.
Principle
4: Data security
Emergency First Aid will take
reasonable steps to protect personal information it holds from misuse and loss
and from unauthorised access, modification or disclosure.Emergency First Aid will also take reasonable
steps to destroy or permanently de-identify personal information if it is no
longer needed for any purpose for which the information may be used or
disclosed under Principle 2.
Principle
5: Openness
Emergency First Aid will have
clearly expressed policies on its management of personal information and these
will continue to be readily available. On request from an individual, Emergency
First Aid will take all reasonable steps to let the individual know, generally,
what sort of personal information it holds, for what purposes, and how it
collects, uses, and discloses that information.Emergency First Aid otherwise complies with the NPPs under the Privacy
Act.
Principle
6: Access and correction
6.1Where
Emergency First Aid holds personal information about an individual, it will
provide the individual with access to the information on request, except to the
extent that:
a) in the case of personal
information other than health information - providing access would pose a serious
and imminent threat to the life or health of any individual; or
b) in the case of health
information – providing access would pose a serious threat to the life or
health of any individual; or
c) Providing access would have an
unreasonable impact upon the privacy of other individuals; or
d) The request for access is
frivolous or vexatious; or
e) The information relates to
existing or anticipated legal proceedings between Emergency First Aid and the
individual, and the information would not be accessible by the process of
discovery in those proceedings; or
f) providing access would reveal
the intentions of Emergency First Aid in relation to negotiations with the
individual in such a way as to prejudice those negotiations; or
g) Providing access would be
unlawful; or
h) Denying access is required or
authorised by law; or
i) Providing access would be
likely to prejudice an investigation of possible unlawful activity; or
j) Providing access would be
likely to prejudice:
(i)
the prevention, detection, investigation, prosecution or punishment of criminal
offences, breaches of a law imposing a penalty or sanction or breaches of a
prescribed law; or
(ii)
the enforcement of laws relating to the confiscation of the proceeds of crime;
(iii)
the protection of the public revenue;
(iv)
the prevention, detection, investigation or remedying of seriously improper
conduct or prescribed conduct; or
(v)
preparation for, or conduct of, proceedings before any court or tribunal, or
implementation of its orders; by or on behalf of an enforcement agency; or
k) an enforcement body performing
a lawful security function asks Emergency First Aid not to provide access to
the information on the basis that providing access would be likely to cause
damage to the security of Australia.
Where providing access would
reveal evaluative information generated within Emergency First Aidin connection with a commercially sensitive
decision-making process, Emergency First Aid may give the individual an explanation
for the decision, rather than direct access to the information.
Where Emergency First Aid is not
required to provide the individual with access to the information for any
reason set out in 6.1, Emergency First Aid will, if reasonable, consider
whether the use of mutually agreed intermediaries would allow sufficient access
to meet the needs of both parties.
6.4If Emergency First Aid levies charges for providing access to
personal information, those charges:
(a)
will not be excessive; and
(b)
will not apply to lodging a request for access.
6.5If
Emergency First Aid holds personal information about an individual and the
individual is able to establish that the information is not accurate, complete
and up-to-date, Emergency First Aid will take reasonable steps to correct the
information so that it is accurate, complete and up-to-date.
6.6If the individual and Emergency
First Aid disagree about whether the information is accurate, complete and
up-to-date, and the individual asks Emergency First Aid to associate with the
information a statement claiming that the information is not accurate, complete
or up-to-date, Emergency First Aid will take reasonable steps to do so.
6.7Emergency First Aid will provide
reasons for denial of access or a refusal to correct personal information.
Principle
7: Identifiers
Emergency First Aid will not
adopt as its own identifier an identifier that has been assigned by a
government agency (or by the government’s agent or contractor).Examples are an individual’s medicare or tax
file number.Emergency First Aid will
not use or disclose an identifier assigned to an individual by a government
agency except where paragraphs 2(4) to 2(7) of Principle 2 above apply, or it
is necessary for Emergency First Aid to fulfil its obligations to the agency.
An individual’s name or ABN is not an identifier.
Principle
8: Anonymity
Whenever it is lawful and
practicable, individuals will have the option of not identifying themselves
when entering transactions with Emergency First Aid .
Principle
9: Transborder data flows
Emergency First Aid will not
transfer personal data outside Australia unless:
(a) Emergency First Aid
reasonably believes that the recipient of the information is subject to a law,
binding scheme or contract which effectively upholds principles for fair
information handling that are substantially similar to the NPPs; or
(b) the individual concerned
consents to the transfer; or
(c) the transfer is necessary for
the performance of a contract between the individual concerned and Emergency
First Aid , or for the implementation of pre-contractual measures taken in
response to the individual’s request; or
(d) the transfer is necessary for
the conclusion or performance of a contract concluded in the interest of the
individual concerned between Emergency First Aid and a third party; or
(e) the transfer is for the
benefit of the individual concerned; and
(i)
it is not practicable to obtain the consent of the individual to that transfer;
and
(ii)
if it were practicable to obtain such consent, the individual would be likely to
give it; or
(f) Emergency First Aid has taken
reasonable steps to ensure that the information which it has transferred will
not be held, used or disclosed by the recipient of the information
inconsistently with these rules.
Principle
10: Sensitive Information
Emergency First Aid will not
collect sensitive information about an individual unless:
(a) the individual has consented;
or
(b) the collection is required by
law; or
(c) the collection is necessary
to prevent or lessen a serious and imminent threat to the life or health of any
individual, where the individual whom the information concerns:
(i)
is physically or legally incapable of giving consent; or
(ii)
physically cannot communicate consent to the collection; or
(d) the collection is necessary
for the establishment, exercise or defence of a legal or equitable claim.
personal information means information or an opinion
(including information or an opinion forming part of a database), whether true
or not, and whether recorded in a material form or not, about an individual
whose identity is apparent, or can reasonably be ascertained, from the
information or opinion.
sensitive information means:
(a) information or an opinion about an
individual’s:
(i) racial or
ethnic origin; or
(ii) political
opinions; or
(iii) membership of
a political association; or
(iv) religious
beliefs or affiliations; or
(v) philosophical
beliefs; or
(vi) membership of
a professional or trade association; or
(vii) membership of
a trade union; or
(viii) sexual
preferences or practices; or
(ix) criminal
record;
that is also
personal information; or
(b) health information about an individual; or
(c) genetic information about an individual that is
not otherwise health information.
EXEMPTION
There is an exemption in the
Privacy Act regarding information relating to a current or former
employee.The Privacy Act does not apply
to an act done or practice engaged in by Emergency First Aid in relation to:
·A current or former employment
relationship between Emergency First Aid and the individual; and
·An employee record held by
Emergency First Aid relating to the individual (includes personal information
relating to the employment relationship and may include information, such as
recruitment/termination information, terms and conditions of employment, health
and banking details).
This exemption does not apply to
applicants who are unsuccessful in securing a role at Emergency First Aid. In those cases, Emergency First Aid will take
all the necessary steps to ensure proper collection, use, storage, disclosure
of and access to information in accordance with the Privacy Act and other
applicable laws.
Procedure for making a complaint
A
person may make a complaint if they feel their personal information has been
handled inappropriately by a private sector organisation in breach of Emergency
First Aid’s privacy obligations under the Privacy Act.
In
the first instance, complaints must be directed to Emergency First Aid’s
Privacy Officer in writing. Emergency First Aid will investigate the complaint
and prepare a response to the complainant in writing within a reasonable period
of time.
If
the complainant is not satisfied with Emergency First Aid’s response or the
manner in which Emergency First Aid has dealt with the complaint, the
individual may make a formal complaint to the Office of the Federal Privacy
Commissioner (“OFPC”).The OFPC will provide
Emergency First Aid with the opportunity to respond to the complaint.Following its enquiries, if the OFPC decides
that there is insufficient evidence to support the complaint, the OFPC may
dismiss the complaint.Alternatively, if
the OFPCC believes there is enou